“I highly recommend Dr. Martin and staff are amazing and wonderful. Here’s my long story and review:
I live in SF and was up in South Lake Tahoe for Christmas and New Years for two weeks. I had a known infection in one of my molars that previously had a root canal done 20+ years ago. I tried to have it extracted in SF, but schedule would not allow. My dentist in the bay area prescribed some pain med and I “had to deal with it” until extracted. The pain got progressively worse so I called Dr. Martin’s office the day after Christmas and left a message. Was completely surprised someone was there to call me back. I described the situation and they were able to get me in to see Dr. Martin on Monday the 30th. I believe he as two offices, one South Lake Tahoe and one in North Shore so he has limited office days in SLT.
From the time I walked into the office, staff was fantastic. Wait was a little longer than expected, but completely understood as with any medical procedure things may take longer than expected and cause delays. After getting the necessary xrays Dr. Martin and I talked about options. I had a cracked molar that I just dealt with and was falling apart, a wisdom tooth that was also broken and my infected root canal molar. Let’s just say I know I needed to get the three extracted from previous dental visits. I just put it off. I expected Dr. Martin to say I needed two implants, but what I particularly liked was he was very honest. He told me straight off, the bottom rear molar really does not need to be replaced. All I really needed was an upper molar implant to replace what he was going to extract. He didn’t push me to get unnecessary implants nor did he pressure me to get it done with him. He and his team even said once I determined who I would get the implants done from in the bay area, that surgeon could call Dr. Martin’s office and they would share all the details. Just awesome!
After it was decided he would extract the three teeth and put in a bone graft for my future implant, I had to decide on anesthesia. I wanted to be completely knocked out but wasn’t sure about my insurance coverage. That’s where Kelly(?) came in and gave me all the options after she spoke with my insurance company. She explained to me very clearly what the insurance was going to pay, what they might pay and what I was expected to pay. Very easy and decided to get knocked out. Stefani was the assistant who prepped me for the surgery and she was a complete pleasure as well. Dr. Martin came in after all the prep was done, hooked me up to an IV and I remember speaking to him about Niner season tickets, about 5 sentences, and the next thing you know, I woke up with the procedure completed. The staff called in my prescription ahead of time and I went to the local CVS to pick up.
I received a follow up call from Dr. Martin that evening to see how I was doing and also received another call from the office following day just to check in again. Now that’s post op service and follow up. Given my experiences with Dr. Martin and staff, I decided I will make an effort to go to him in April during my kid’s spring break to get the needed implant.
I highly recommend Dr. Martin for all your surgical needs for your teeth.”